Junior IT Officer


Job Title: Junior IT Officer

Location: Brussels, Belgium

Duration: 12-months contract

Starting date: ASAP

Line manager: IT Administrator

Technical Referent: IT Officer

About Protection International

Protection International (PI) is an International NGO that contributes to the improvement of the protection of human rights defenders (HRDs) throughout the world. PI provides tools to develop HRDs’ capacities to manage their own security as their struggle against impunity and work in favour of human rights and democracy in their respective countries or regions. PI seeks to contribute to a situation where HRDs are recognised as legitimate actors for social change and to an environment where they can exercise their right to defend universally accepted human rights.

Protection International has its global office in Brussels, but primarily works where protection of HRDs is needed. PI has long-term presence in several countries of Africa, Asia and Latin America. Under its Global Strategy 2019-2023, PI is gradually transforming into a network of Hubs, establishing regional offices that work in a flexible manner across several countries.

General Objective of the position

The Junior IT Officer at Protection International Head Office in Brussels is responsible for assisting in management, procurement, maintenance/troubleshooting and upgrade of IT Assets, and the overall IT environment in Brussels, and in the field offices both remotely, locally, and during field visits. The Junior IT Officer should support the IT Officer, and IT Administrator in devising, planning, and testing endpoint configurations in close collaboration with the IT Officer. He/she is also responsible to proactively communicate, and explain IT services to all staff to guarantee adaptation, and secure usage. He/she is also responsible to provide guidance to IT consultants in the field, as well as coordinate, and communicate with external IT providers.

Duties & Responsibilities

  • Remote, and local IT support of Windows/Linux clients, and smartphones
  • Remote, and local IT support of Windows/Linux clients, and smartphones with guidance by the IT Officer
  • Assistance in administration and support of IT systems, servers and user management
  • Communication, and coordination with external IT providers in close cooperation with the IT team
  • Provide remote support, and guidance to local IT consultants in close cooperation with the IT Team

Job Requirements Education

  • Required relevant university degree in IT (or equivalence in experience)
  • Preferred professional training courses in IT complementing educational background


  • Minimum 2 years of Experience in IT
  • Preferred proven experience in IT support of systems and users

Skills & Knowledge

  • Highly organized/time management, and capable to function in a remote, dispersed IT Team
  • Knowledge of IT endpoint administration (Windows/Linux Client, LibreOffice, MS Office, Thunderbird, etc).
  • Preferred knowledge of open standards, and open source software, and interest, and commitment to integrate, and deploy open standards, and open source solutions (preferred)
  • Enthusiastic, self-starter who is able to work autonomously, under pressure, in a global, and decentralized environment, and think outside the box
  • Capacity to communicate clearly and effectively complex (technical) topics to an expert, and non-expert audience
  • Preferred experience, interest, and strong commitment to provide remote support and proactively engage, and support staff worldwide to resolve IT problems, and also travel overseas
  • Preferred knowledge of digital security and ability to provide advice and implement digital security practices


  • Fluently spoken and written English
  • Good knowledge of either Spanish or French

Other requirements

  • This position is based in Brussels, Belgium
  • Only candidates authorized to work in Belgium/EU without any restrictions need to apply.

What we offer

  • An open, friendly and multicultural work environment
  • A people focused and collaborative way of working both within the unit the post sits under and with other teams
  • A great deal of respect for autonomy, room for creativity, innovation, and learning
  • Depending on experience, a gross salary between Full-time (100%) € 2507,12 to € 2792,90/month or Part-time (80%) €2005,69 to €2237,32 /monthplus benefits: “pécule de vacances”, health and hospitalization insurance, lunch vouchers, reimbursement of home-work public transport.

How to apply

If you meet the above skills requirements and are interested in applying for this position, please:

  • Send your CV and cover letter, in English, by 22nd April 2021 to [email protected] , mentioning Junior IT Officer in the subject line.
  • Include your name in the file name of your application documents, e.g. Maria_Smith_CV.doc.
  • Submit names and contact details of two references together with your application. Do not attach any certificates or references at this stage of the recruitment process.

Applications will be reviewed on a rolling basis and the position will remain posted until a qualified candidate is selected. Only short-listed candidates will be contacted.

Further information about Protection International is available on https://www.protectioninternational.org

Protection International is an equal opportunity employer. The organization shall not discriminate and will take affirmative action measures to ensure against discrimination in advertisements for employment, recruitment and other conditions of employment, preventing discrimination against any job applicant or employee on the bases of race, color, gender, national origin, age, religion, creed, disability, sexual orientation, gender identity or gender expression.

Adhering to Protection International means to comply with our Code of Conduct & Ethics, Anti-Corruption Policy, Security Policy, Conflict of Interest Policy, Policy for Protection from Harassment, Abuse, Exploitation & Discrimination.

PI promotes gender equality and strongly encourages women applicants to apply for this position.

Candidates’ applications whose profile do not match this vacancy’s criteria but matching criteria for other current or future vacancies will be kept in PI CV database and redirect accordingly.