Domestic HR Recruitment Assistant

Organization

Doctors Without Borders/Médecins Sans Frontières (MSF) is an international humanitarian organization that delivers impartial medical care to people affected by conflict, epidemics, disasters, or exclusion from health care in over 70 countries.

We welcome candidates who bring a wide variety of backgrounds and experiences to join us in working toward MSF’s common mission.

Department

The Domestic Human Resources Department provides subject matter expertise and strategic HR counsel to ensure that the organization’s US domestic human resources policies and practices are aligned to allow the organization to carry out its mission effectively and efficiently.

MSF-USA’s DHR functions incorporate a full-range of HR functions including benefits and wellness, recruitment, hiring, training and development, onboarding, and EEO / DEI / Employee Relations. This range of responsibilities and competencies provides an encompassing insight into the many issues, concerns, and challenges inherent in managing a global workforce.

DHR’s role is critical in ensuring that the unique legal requirements as an employer in the US, and the impact of cultural practices are taken into consideration while developing strategies for the many differences among the various MSF sections.

Knowledge of employment-related laws and practices is required to minimize the risk to MSF as an employer and to guarantee that all employees, volunteers, and field workers are protected.

DHR is responsible to:

Ensure the elaboration and the implementation of the Domestic HR Management Policy.
Investigate and resolve employee relations and Equal Employment Opportunity (EEO) matters.
Conduct intake, investigation and resolution of staff reports related to allegations of professional and behavioral misconduct.
Help navigate MSF-USA human resources practices in collaboration with key Movement interlocutors to ensure alignment where possible for a global MSF workforce.
Safeguard compliance with US labor and employment law.
Oversee and administer benefit and wellness programs including medical and 401(k) for domestic staff.
Conduct the Employee Feedback Survey, officewide HQ training, and HQ staff Training & Development.
Provide tools and HR metrics for job analysis and performance.
Provide strategic advice and planning for DHR and international issues.
Support the Movement with mobility for hosted and seconded positions.
Coordinate with Field Human Resources to ensure synergies and operational effectiveness within US legal constraints.
Recruit and retain HQ staff.

Project

The Domestic HR Recruitment Assistant will support the Domestic HR Team in the areas of recruitment, onboarding, and administrative duties.

They will be responsible for assisting in all aspects of full cycle recruitment and the administrative components of the onboarding process.

Tasks

• Assists in the full cycle recruitment and onboarding processes
• Answers questions from applicants about their MSF-USA application, recruitment, and onboarding process.
• Distribute DHR department incoming mail.
• Assisting with the processing of the department’s monthly invoices.
• Providing excellent customer service to the organization’s employees.
• Supporting HRIS database and other systems’ maintenance.
• Scheduling meetings, appointments, and interviews.
• Create and prepare reports and spreadsheets.
• Processing of employment verifications.
• Maintaining HR files and records.
• Prepares offer letters and various HR paperwork.
• Assists with the orientation of new hires.
• Ad-hoc duties as determined by the Deputy Director of Human Resources.

Qualifications

Required

• Minimum 2-3 years relevant HR administrative work experience, preferably in Human Resources, plus a Bachelor’s Degree, or equivalent combination of training and experience.
• Experience with various stages and best practices in the selection processes (phone screening, interview scheduling, reference checks etc.)
• Familiarity with Human Resource Information Systems (HRIS) and Applicant Tracking Systems (ATS); ADP Workforce Now and SuccessFactors experience a plus.
• Ability to exercise good judgment, discretion, and confidentiality.
• Excellent organizational skills including keen attention to detail and the ability to prioritize tasks.
• Proficiency using Microsoft Office; especially Word and Excel.
• Capacity to multitask and adapt to changing needs.
• Ability to work independently and handle a large volume of work.
• Strong interpersonal, written, and oral communication skills.

Preferred

• Interest in the non-profit, humanitarian, or NGO sector.
• Familiarity with systems/applications/databases as Microsoft applications specifically; SharePoint and Outlook, LinkedIn, Power BI, Google sites.

We do not accept phone calls during the recruitment process. Only shortlisted candidates will be contacted.

Please note that neither relocation assistance nor visa sponsorship will be offered for this position.

Expected to work in a hybrid remote work environment with the ability to come into either the NYC office.

Application Deadline: Open Until Filled.

MSF-USA/Doctors Without Borders is an Equal Opportunity Employer. No employee, or applicant for employment, shall be discriminated against in any term or condition of employment because of race, color, religion, national origin, sex, age, or sexual orientation or any other characteristic protected by law. We are constantly striving to make our organization anti-racist. Diversity, equity and inclusion are core values. As an employee, you become part of that mission. We expect this same commitment from our staff.