MOBILE SUPPORT TECHNICIAN FLEET MANAGEMENT

GENERAL CONTEXT

Médecins Sans Frontières is an international independent medical-humanitarian organization, which offers assistance to populations in distress, to victims of natural or man-made disasters and to victims of armed conflict, without discrimination and irrespective of race, religion, creed or political affiliation.

MSF is a civil society initiative that brings together individuals committed to the assistance of other human beings in crisis. As such MSF is by choice an association. Each individual working with MSF does it out of conviction and is ready to uphold the values and principles of MSF.

The MSF movement is built around six operational directorates. MSF OCBA is one of those directorates. The operations are implemented by field teams and the mission coordination teams; together with the organizational units based in Barcelona and decentralized in Nairobi, Dakar and Amman.

GENERAL OBJECTIVE OF THE POST

To provide 1st and 2nd line (remote or in person) technical support to the MSF missions, according the assigned portfolio, in Fleet Management and to contribute to capacity building of field staff through the application and transfer of technical know-how according to MSF protocols, standards and procedures in order to enable the development of the missions in perfect working conditions and optimise the impact of the medical projects.

RESPONSIBILITIES AND MAIN TASKS

In collaboration with the Logistics Coordinator and under the supervision of the HQ technical advisor or referent, work with mission staff to promote relevant technical awareness and to improve technical delivery in the Fleet Management area, providing support and advice area in accordance with Terms of Reference agreed with the mission, normally comprising the following responsibilities:

• Carrying out a functional evaluation of the Fleet Management set-up, assessing the applicable technical installations, systems, structures, equipment and HR set-up, the compliance with procedures, policies and guidelines, within the framework of MSF standards in order to identify the main areas for improvement.
• Revising the Fleet Management mission strategy according the current and future operations and provide advice when pertinent.
• Assessing and validating local suppliers and local (sub-) contractors for quality of materials, systems, installations, parts, etc. to ensure compliance with MSF quality standards.
• Developing and initiating the implementation of the improvement plan based on the recommendations arising from the functional evaluation.
• Assisting the logistics team with the design and installation of new (complex) systems and/or with the implementation of (new) protocols, tools etc.
• Monitoring and supervising established and on-going work, on Fleet management systems and service installations and provide technical advice and solutions when necessary.
• Remote following up of technical projects and improvement plans implementation.
• Providing continuous support (remote or in person) to mission Fleet Management and mechanics specialists (focal persons).
• Assisting the logistics team in their HR tasks such as recruitment & selection of technical staff, briefing and debriefing of focal persons and loans.
• Identifying training needs and contributing to the definition of training content for Fleet Management area of expertise. Facilitating team training and provide on-the-job training on technical basics related to area of specialisation according to MSF standards to enable effective implementation of relevant methodologies, systems and tools and ensure best practice is delivered.
• Upon request of the hierarchical manager and in coordination with the relevant technical referents in HQ, develop new policies, tools, protocols and SOPs related to Fleet Management (with a local, regional or even global approach).

Contributing to the continuous learning and development of the department by:

• Drafting reports and action plans following field visits to capture experiences and “lessons learnt”.
• Contributing to the research and development of field tools, practices, guidelines and policies based on insights gained in the job.
• Proposing innovative solutions to overcome recurrent problems and technical challenges.
• Developing and maintaining knowledge of practices and approaches within the area of Fleet Management, and to share this knowledge with others to enhance operational effectiveness.

Providing direct field intervention:

• Upon request, participate in emergency operations.

SELECTION CRITERIA

• Relevant technical degree or diploma.
• Desirable 2 years’ experience in relevant field or HQ positions in MSF or in other international organizations in a low resource setting.
• Experience providing training to adult learners.
• Practical experience in vehicle and generators mechanics.
• Experience managing vehicle fleets and all the aspects related: Technical, organisational, HR and supply.
• Fluent written and spoken English and French. Spanish is an asset.
• General technical knowledge on mechanics and fleet management.
• IT proficient at user level.

CONDITIONS

• Home-based with frequent field visits (up to 60% of the working time).
• Contract duration: Up to end of 2023 with possible extension. Type of contract according to the local contract modality.
• Full-time work.
• Annual gross salary: IRP2 level 5 (divided in monthly payments) + secondary benefits based on MSF OCBA Reward policy. Subjected to local conditions.
• Practical working conditions are as per the MSF-OCBA guideline.
• Starting date: ASAP.