Position: Research Manager – Public Health Unit (PHU)

Department: REACH

Location: Mogadishu

Contract Duration: 31st December 2023

Direct Hierarchy: Deputy Country Coordinator (DCC)

Starting date: May 2023

Background on ACTED

Created in 1993, ACTED is an international non-governmental organization pursuing a dual mandate of emergency response and development interventions in 40 of some of the world’s most vulnerable countries affected by conflicts, disasters, or socio-economic hardship. With a team of 7,000 national staff and 400 international staff, ACTED implements 500 projects a year to support more than 20 million beneficiaries, notably in hard-to-reach areas.

ACTED goes to the last mile through programs and approaches that look beyond the immediate emergency towards opportunities for longer term livelihood reconstruction and sustainable development. Guided by the motto “Think Local, Act Global” and its 3Zero –Zero Exclusion, Zero Carbon, and Zero Poverty – strategy, ACTED puts local territories at the centre and provides a tailored support to local needs.

REACH was born in 2010 as a joint initiative of two INGOs (IMPACT Initiatives and ACTED) and the United Nations Institute for Training and Research (UNITAR) Operational Satellite Applications Programme (UNOSAT). REACH’s purpose is to promote and facilitate the development of information products that enhance the humanitarian community’s decision making and planning capacity for emergency, reconstruction, and development contexts, supporting, and working within the framework of the humanitarian reform process. REACH facilitates information management for aid actors through three complementary services: (a) need and situation assessments facilitated by REACH teams; (b) situation analysis using satellite imagery; (c) provision of related database and (web)-mapping facilities and expertise.


REACH has been operating in Somalia since 2012 and has multiple research cycles including two large-scale national assessments (Joint Multi-Cluster Needs Assessment and Detailed Site Assessment) as well as several other smaller assessments all aimed at providing intersectoral analysis of the response. In addition, there is a cash and markets team, which provide third party monitoring to the largest cash consortium in Somalia and Joint Market monitoring for the Shelter, NFI and WASH clusters.

REACH is looking for professionally confident, self-motivated, experienced, and committed team player to fill the positionResearch Manager – Public Health Unit, Mogadishu, Somalia.

Position Profile:

Under the management of the Country Coordinator, the Research Manager oversees the programs and staff within the Public Health Unit.

Within his/her Unit, the Research Manager leads the IMPACT team to achieve program excellence and ensure the highest level of impact and accountability, while ensuring compliance to IMPACT’s guidelines and standards.

As part of the country’s Senior Management team, she/he contributes to the development and implementation of IMPACT’s country strategy and promotes organizational vision and core values across the mission.

The Public Health unit currently implements the following research cycles (funded by BHA, FCDO and ECHO):

  • Real time monitoring framework to track excess mortality.
  • Information Management Support to the WASH Cluster
  • Joint Market Monitoring Initiative (JMMI) and support to the Somali Cash Consortium (SCC)
  • Ad-hoc Sectoral work responsibilities

And contributes strongly to the Inter-Sectoral Unit by providing support on the following:

  • Multi Sector Needs Assessment (MSNA)
  • Humanitarian Situation Monitoring (HSM)
  • Detailed Site Assessment (DSA)


Strategy development & implementation

  1. Context analysis: With a specific attention on his/her Unit’s technical, programmatic, and institutional focus, and in coordination with the CC, the RM ensure that IMPACT has an up to date understanding of:
  • The country’s socio-economic situation, the impact of a crisis and the aid/humanitarian situation.
  • The aid/humanitarian planning, coordination, and response mechanisms, as well as key aid/humanitarian stakeholders.

2**. Develop and oversee the implementation** of a Unit Strategy in alignment with country and global priorities, and fully integrated into country strategy; take a lead role in identifying strategic opportunities for strengthening IMPACT’s work in the country within the scope of his/her unit; in particular:

  • Consolidate and strengthen ongoing programming and operations within Unit.
  • Ensure Unit’s activities are relevant and have a measurable impact on the aid/humanitarian response.
  • Identify new programs and approaches in which the Unit can add value to the aid/humanitarian response.
  • Follow up on opportunities for the Unit’s program development and strengthening of interventions.
  • In coordination with CC, identify funding opportunities to consolidate, strengthen and/or expand the Unit’s programs.

3. Ensure team members within the Unit are aware of the Unit strategy (as well as country and global) and their contribution and role within it.

Research Planning:

  • Ensure that all research is planned in line with relevant project and program objectives and with the Unit/Country strategy.
  • Ensure that all research complies with IMPACT’s HQ Research Department and other relevant guidelines.
  • Ensure that required secondary data analysis has been conducted in preparation of an assessment;
  • For each assessment, review ToRs before they are sent to Geneva for validation and ensure that TORs are validated by HQ before any data collection begins;
  • Ensure that ToRs are understood and used by assessment staff and stakeholders, and updated as required;
  • Keep track of progress and delays of all assigned assessment throughout the research cycle. Ensure that delays or identified challenges for specific assessments are reported to the CC and HQ research department in a timely manner
  • Ensure relevant stakeholders and partners are engaged in assessment design and planning.

Research Implementation

  • Ensure that data collectors are identified and trained for primary data collection.
  • Monitor data collection, ensuring its correct implementation in line with agreed TORs.
  • Ensure that Country Coordinator, and the HQ IMPACT research department and country programmes Director are alerted to any issues that prevents full implementation of the methodology in line with the agreed TORs; ensure that all changes to the methodology are documented throughout implementation.
  • Ensure logistics, financial, administration, security and HR processes directly related to the Unit’s work and ongoing assessment have been appropriately implemented and coordinated with the relevant ACTED departments.
  • Ensure regular situation updates on data collection have been produced and circulated to relevant IMPACT, ACTED and external counterparts. Provide support and follow up on identified challenges during the data collection process.
  • Ensure that all collected data is stored in line with IMPACT’s Data Management Guidelines, and with the ToRs (data management plan Annex);
  • Ensure that data is revised and cleaned, and that all revisions are recorded.
  • Oversee analysis on collected data as per ToRs;
  • Ensure that meaningful techniques are used to analyze the data collected.
  • Ensure that data and its analysis are validated by IMPACT HQ before product drafting stage.
  • Ensure that data and its analysis do not contain personal information and are validated by IMPACT HQ before sharing to external parties.
  • Maintain regular communication with IMPACT HQ on progress and deadlines for written products.
  • Ensure the drafting of timely and accurate assessment outputs (i.e. reports, factsheets, etc.), which comply with IMPACT’s guidelines and quality standards;
  • Review all products before they are sent to the CC or IMPACT HQ for validation.
  • Ensure that all written products are validated by IMPACT HQ before external release.

Knowledge Sharing and Learning Process

  • Ensure the development and application of a M&E system/plan for each program within Unit, in line with IMPACT’s M&E guidelines.
  • Lead on internal and external program evaluations as necessary and ensure the execution of baseline, periodic, and final evaluations as necessary.
  • Ensure learning by the Unit from relevant best practice internally and externally both nationally and globally and make learning available for other programs; organize a program review workshop and document lessons learnt at the end of each program.
  • Share and consolidate knowledge at unit level, with country SMT and (as relevant) with Global Units and Communities of Practice
  • Deliver and participates in inter-agency, multi-stakeholders’ knowledge sharing / lessons learned exercise.

Project Cycle Management


  • Management of relevant all Project / Grant cycles within his/her Unit (in coordination with CC)
  • Follow up on internal project cycle management processes (Kick-off/end meetings, Project Factsheets, etc), as well as external reporting requirements to donors
    Monitor output achievement, cash burn rates and ensure a time completion of projects through review of BFUs, Project factsheet, and project reports.
  • Ensure that contractual obligations are met in terms of deliverables as well as narrative and financial reporting requirements, in close coordination with CC, and (as relevant) with ACTED PD and finance departments.
  • Ensure contractual monitoring and evaluation indicators are identified and tracked in a timely manner.
  • Provide ad-hoc support to project implementation through trouble shooting and eliminating blocking points.
  • Ensure adequate contribution to project and proposal follow up tools through the timely submission of monthly updated Reporting Follow Up (RFU) tool.


  • Anticipate financial risks and gaps in funding.
  • Control project budgets within Units to avoid under/overspending, in link with CC and (as relevant) IMPACT and ACTED finance.
  • Ensure accurate and timely financial reporting, in link with CC and (as relevant) IMPACT and ACTED finance.
  • Ensure accurate budget expenditure tracking and forecasting, in link with CC and (as relevant) with IMPACT and ACTED finance.


  • Ensure proper asset management.
  • Ensure proper IT systems, data back-up and protection from malware.
  • Ensure sufficient and reliable means of communication.
  • Regularly link with and report to IMPACT HQ hub and (as relevant) ACTED logistics and IT departments.
  • Ensure use of country server for secure storage and sharing of internal documentation.

Team Management and Leadership


  • Provide leadership within their unit as well as within the country Senior Management Team
  • Transmit IMPACT’s values and vision, and their declination within his/her unit.


  • Ensure that staff within his/her unit understand and can perform their roles and responsibilities.
  • Ensure that all staff within Unit have clear and regularly updated TORs, workplans and Key performance Indicators against which their performance will be appraised.
  • Promote team building, productivity, and staff welfare.
  • Mentor and support the Unit team to build capacities, and improve efficiency and performance;
    Management of interpersonal conflicts within Unit
  • Ensure regular update with CC about staff potential, career management, training opportunities, contractual issues, difficulties faced with or expressed by field-based staff.
  • Ensure communication and linkage with CC and (when relevant) HQ HR is made immediately in case of HR problem by Unit member.
  • Ensure all staff in Unit receive an appropriate introduction and training upon arrival/hiring.
  • Ensure that all staff in unit receive regular training on IMPACT’s code of conduct and policies.


  • In support of the CC, contribute to transparent and timely identification and recruitment staff working in the Unit.
  • In coordination with CC/CR and (for national staff, when relevant) ACTED country HR, proactively adapt the staffing structure for the Unit to needs and funding.
  • Develop and update country Unit organogram and staff recruitment plan, in line with the needs of unit strategy and existing budgetary and programme requirements.
  • Ensure regular performance appraisal and career management of all staff in Unit.
  • Ensure timely and accurate HR reporting.
  • Ensure timely attendance sheets, leave plans, as well as exit forms for departing staff.

3. Internal Coordination and Communication

Internal communication

  • Facilitate internal communication within the unit team and information sharing for a positive working environment.
  • Ensure implementation of regular unit team meetings
  • Ensure regular reporting to CC.
  • Ensure that any risk to IMPACT programming, projects or staff is as soon as possible communicated to and understood by CC and (when relevant) IMPACT director of country programmes and relevant HQ head of departments.

Coordination with ACTED – valid in all countries where IMPACT teams are hosted by ACTED.

  • Ensure regular coordination with ACTED’s Project Development, Finance, and other FLAT departments at all stages of development and implementation of the Unit’s projects, including participation in project kick off and lessons learnt meetings, support to drafting of monthly internal updates (BFU, RFUs, allocation tables, etc), and support to drafting of donor reports or amendment requests; Ensure compliance of all IMPACT unit staff to ACTED FLAT and security procedures.
  • administration, logistics and security.
  • Ensures that the Unit’s movements are coordinated with and validated by ACTED’s Security department, in the frequency and modality requested by the latter.
  • Regularly links with ACTED administration and finance to plan movement, travel and in relation to the Unit’s staff.
  • Immediately inform and coordinates with CC and ACTED CD should any IMPACT staff, as well as staff working under IMPACT supervision, not respect ACTED regulations, especially in terms of security.

INFLUENCING – External Engagement

  • Research-related external engagement, product dissemination and evaluation
  • In coordination with the Country Coordinator, ensure that relevant partners are consulted and involved at all stages of research cycle: the preparation of the assessment; data collection; data analysis; review of research products; product dissemination; and lessons learnt; ensure that partner engagement is documented.
  • Ensure that external communications with partners and key stakeholders, including relevant UN agencies, local and national government, and NGOs has been conducted and documented as appropriate for each Research Cycle.
  • Under the direction of the Country Coordinator, engage in the dissemination of research products, including through articles, IMPACT social media contents, targeted e-mails, presentations, meetings, etc, in line with IMPACT Dissemination and External Communication Guidelines and Research ToRs;
  • Under supervision of IMPACT HQ, ensure that research products are uploaded in relevant data portals, as specified in Research ToRs;
  • Ensure that lessons learned are gathered and documented at the end of each research cycle; Support the Country Coordinator to conduct monitoring and evaluation as specified in the research ToRs and in line with IMPACT Guidelines.

Strategic External Engagement

  • Senior external engagement and output dissemination with key stakeholders, as well as coordination of external engagement by all Unit staff
  • Under the guidance of the CC, leads the development of content and information for country level advocacy.
  • Development strategic partnerships with key humanitarian stakeholders and decision makers
  • Communications and consultation with CC and other SMT members, including sharing relevant information and ensuring efficient and productive links with SMT.
  • Ensure coordinated and positive interactions between Unit and ACTED staff.

Project Development:

  • Support the IMPACT Country Coordinator in external engagement in relation to IMPACT strategy or (when requested and with focal point) to fundraising and grants management.
  • Develop proposals, concept notes, and budget in close coordination with the IMPACT Country Coordinator, in line with the Unit and Country Strategies.

Qualifications/Technical Skills Required:

  • Academic Excellent academic qualifications, including a Master’s degree in a relevant discipline (International Relations, Political Sciences, Social Research, Economics, Development Studies, or similar)
  • Management experience Previous experience in a management role in an INGO at field level. Proven track record in successful management of international and national teams in humanitarian contexts
  • Familiarity aid system Familiarity with the aid system, and the research community.
  • Communication/reporting skills Excellent communication and drafting skills for effective reporting, including proven experience in contributing to high level presentations/briefings.
  • Years of work experience At least 3 years of relevant working experience or proven progression within IMPACT
  • Research skills: Excellent research and analytical skills an asset. Experience in assessments. M&E, field research, evaluations an asset.
  • Software skills: Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset
  • Multi-tasking skills Ability to multitask with tight deadlines, on numerous research cycles in complex environment.
  • Level of independence A self-starter with a proven ability to work independently.
  • Cross-cultural work environment Ability to operate in a cross-cultural environment requiring flexibility.
  • Experience in geographical region Past experience in the [relevant] region is desirable.
  • Language skills Fluency in English required, competency in Somali an asset.
  • Security environment Ability to operate in a complex and challenging security environment.

How to apply

Application Procedure:

Qualified national persons with the required skills are invited to submit their applications accompanied by detailed curriculum vitae and cover letter as a single document i.e. with the cover letter being on the first page and the CV starting on the second page, detailing three work related referees and contacts to [email protected] and received on or before 5.00PM on 24th March, 2023 with the subject line “REACH RESEARCH MANAGER – PHU _MOGADISHU”

Please do not attach any other documents while sending your applications, if required they will be requested at a later stage.

Please note that only shortlisted candidates will be contacted.

ACTED will at no stage of recruitment process request candidate to make payments of any kind. Further, ACTED has not retained any agent in connection with recruitments.

ACTED is committed to protecting beneficiaries within our programmes from exploitation and abuse and any kind of misconduct. ACTED has specific policies, including PSEA and Child Protection, which outlines the expected behaviour and the responsibility of all staff, beneficiaries, consultants, and other stakeholders and has zero tolerance towards misconducts. Any candidate offered a job with ACTED will be expected to sign ACTED’s organizational Policies and Code of Conduct as an annex to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

ACTED is an Equal Opportunity Employer.

Deadline: 24 Mar 2023