The Brooke Hospital for Animals
This is an exciting opportunity to join the growing Supporter Engagement Team at Brooke as one of our Senior Supporter Engagement and Development Officers. The Supporter Engagement Team focuses on delivering supporter growth and loyalty leading to greater financial stability. The Supporter Engagement and Development Team is responsible for creating digital and offline journeys and products that engage supporters at the right time, and through their preferred mix of channels.
The Senior Supporter Engagement and Development Officer leads on the delivery of their campaigns and works with the team and wider department in delivery of our supporter journeys (online and offline).
We have ambitious targets and objectives and are looking for someone with the drive and experience to match these ambitions.
The Senior Supporter Engagement and Development Officers are critical to the delivery of our offline and online supporter journeys. They are responsible for leading the management of campaigns (direct mail, telemarketing, and email), supporter journeys and products that are insight-led, and designed to deepen supporter engagement with Brooke. They work across FundComms and with agencies to develop, innovate and create these campaigns with the aim to inspire supporters to donate, fundraise or take another action for Brooke. The post holder will be well versed in project management, delivering campaigns on time and to budget, insight led decision making, stakeholder management and reporting on performance.
Interview date to be confirmed.