Total Quality Management Director

  • Contract
  • Abuja Nigeria
  • TBD USD / Year
  • Salary: TBD



Position Title: Total Quality Management Director

Location: Abuja, Nigeria

This scope of work (SOW) sets forth the services to be provided by the Total Quality Management Director to SAII Associates Ltd/Gte, an associate company of Chemonics International Inc. in the implementation of the USAID Global Health Supply Chain – Procurement and Supply Management (GHSC-PSM) in Nigeria.

Background: The purpose of the USAID Global Health Supply Chain Program–Procurement and Supply Management single award IDIQ contract is to ensure uninterrupted supplies of health commodities to prevent suffering, save lives, and create a brighter future for families around the world. The IDIQ has four task orders that directly support the U.S. President’s Emergency Plan for AIDS Relief (PEPFAR), the President’s Malaria Initiative (PMI), USAID’s family planning & reproductive health, and Maternal Neonatal and Child Health (MNCH) programs. GHSC-PSM provides health commodity procurement services and systems strengthening technical assistance that address all elements of a comprehensive supply chain. All four task orders are implemented in Nigeria.

Principal Duties and Responsibilities:

This position will provide strategic, technical leadership, and coordination for Monitoring, Evaluation, and Management Information Systems development and implementation for the Global Health Supply Chain, Procurement and Supply Management (GHSC-PSM) Project. This position will support the continuously tracking of respective task order performance using the Country Monitoring and Evaluation Plan (CMEP).

Some Key Tasks:

  • Lead the development and update of the Country Monitoring and Evaluation Plan (CMEP), that is aligned with PSM Nigeria goal and USAID Nigeria Mission development objective
  • Coordinate the tracking of program indicators, measure performance against benchmark/targets and track trends of project performance
  • Participate in project work plan development and update ensuring that work plan outputs are aligned with PMP indicators
  • Facilitate the provision of resources for work plan implementation
  • Ensure timely implementation of work plan activities, and within available resources
  • Monitor burn rates, and adjust work plan implementation accordingly
  • Represent the project in stake holder meetings
  • Foster effective collaboration within the team, other departments and external stake holders
  • Facilitate capacity building opportunities for staff and colleagues
  • Develop strategies for moving the project forward to explore new ways to use data for decision making and program and performance management
  • Facilitate forums that institutionalize data use across the organization
  • Ensure project reporting requirements are adhered to
  • Identify source documents for new indicators, and pattern of information flow and critical assumptions for meeting project deliverables
  • Support the development of performance feedback mechanism to the state LMCU
  • Facilitate performance review meetings, where performance trends and exceptions are discussed with technical leads, and corrective actions are identified. Lessons learned are also identified, along with potential risks to project implementation, and associated preventive actions
  • Conduct capacity building for Government of Nigeria staff at federal and state level on Performance Management to transfer requisite skills, and imbibe the culture of performance management to strengthen supply chain management system within the government
  • Support the development and implementation of electronic data management systems including performance dashboards to track in country supply chain indicators. In addition, ensure these systems provide visibility into commodity availability
  • Ensure continuous efforts are in place for continuous data quality checks, feedback and corrective actions.
  • Support the development and review of consultants’ and STTA provider`s SOWs
  • Support the development of the methodology for program performance review and Continuous Quality Improvements

Job Qualifications

  • Bachelor’s degree in a Science/Social Science discipline or a related field
  • Minimum of 8 years of relevant work experience in a senior M&E position, where responsible for leading implementing of M&E activities for USAID or international donor-funded development projects
  • Proven experience in designing and implementing Monitoring and Evaluation systems for public health programs / projects or logistic services in Nigeria
  • Experience in planning and performance measurement, including indicator selection, target setting, reporting, database management, and developing Performance Management Plans
  • Knowledge of evaluation methodologies, data collection and analysis methodologies; experience with innovative and electronic, real-time monitoring methods highly desired
  • Proficiency in database software packages; Microsoft Office (Word, Excel, PowerPoint) and SPSS / EPI INFO, etc.
  • Demonstrated experience in working with government structures at central or sub-national levels
  • Specific experience in HIV/AIDS, RH, TB, or Malaria programs strongly desired
  • Ability and willingness to travel in the field
  • Fluency in English is required

Required Skills

  • Strong problem solving and analytical skills
  • Excellent communication skills
  • Excellent technical writing skills
  • Good interpersonal skills: must function well in a team setting.
  • Ability to meet deadlines
  • Training facilitation skills is a plus


The Total Quality Management Director will report directly to the Country Director.

Working Conditions/Duration of Assignment

This is a long-term position for the life of the contract based in Abuja, Nigeria.

How to apply

Qualified Applicants should click the link below to view the JD/scope of work and apply: