Whole of Syria: CCCM Cluster Co-Coordinator


Fixed term | 12 months | ASAP


Since 1993, as an international non-governmental organization, ACTED has been committed to immediate humanitarian relief to support those in urgent need and protect people’s dignity, while co-creating longer term opportunities for sustainable growth and fulfilling people’s potential.

ACTED endeavors to respond to humanitarian crises and build resilience; promote inclusive and sustainable growth; co-construct effective governance and support the building of civil society worldwide by investing in people and their potential.

We go the last mile: ACTED’s mission is to save lives and support people in meeting their needs in hard to reach areas. With a team of 4,600 national staff 400 international staff, ACTED is active in 38 countries and implements more than 500 projects a year reaching over 20 million beneficiaries.


Since 2012, ACTED has been implementing projects with vulnerable communities in Syria with a two-fold approach: ACTED provides life-saving support to vulnerable displaced persons, returnees, and host communities across Syria, through multi-sectorial rapid emergency services, and implements a wide range of resilience building interventions. Thus, ACTED has been able to strengthen its links with Syrian local communities and to develop an in-depth knowledge of local dynamics. A team of 900+ is currently working in Syria.

You will be in charge of

1. Cluster Coordination

  • Assume overall responsibility for co-leadership of the NES CCCM Cluster
  • Work closely with other key members of the NES CCCM Cluster, including National, Provincial or Local Governments, OCHA, UNICEF and all other cluster members;
  • Secure commitments from humanitarian actors responding to or supporting the cluster response;
  • Support both multi-sector and NES CCCM Cluster specific needs assessments and utilise existing secondary to inform sector response planning;
  • Identify gaps in the sector’s current coverage and advocate to address these gaps amongst humanitarian actors on behalf the affected population;
  • Lead updating of the NES CCCM Cluster work plan, and co-ordinate the harmonisation of response activities, ensuring that activities prevent overlap and duplication and thus maximize resources;
  • Ensure that inter-agency response strategy for NES CCCM Cluster reflects key findings from needs assessments, identifying gaps, and formulating a sector-wide interagency response plan, taking into account the cross-cutting areas from other sectors or clusters.
  • Ensure that information is shared amongst cluster members, and that information from other sectors and clusters is made available to cluster members in order to improve planning, integration and implementation;
  • Ensure clear and effective communication occurs between the field and the national cluster;
  • Contribute to regular OCHA sitreps, and take an active part in OCHA co-ordination meetings;
  • Ensure, along with the Cluster coordinator, representation of the NES CCCM Cluster in all relevant external meetings and collect/share information as relevant;
  • Ensure NES CCCM Cluster is explicitly included and prioritized in all multi-sector assessments and reports, including OCHA Sitreps;
  • Track and monitor cluster members fundraising for NES CCCM Cluster specific interventions, and ensure that members are aware of funding opportunities;
  • If the country response has access to Humanitarian Pooled Funds, work with members to identify key cluster priorities, assess submitted projects in regards to these priorities, their cost –effectiveness, and the needs of the affected population. Recommend the most effective projects for funding to the Humanitarian/Resident Coordinator regardless of submitting agency;
  • Participate actively with the Cluster Lead Agency to global humanitairian planning activities such as Humanitarian Needs Overviews (HNOs) and Humanitarian Response Plan (HRPs);
  • Form and chair any related Technical Working Groups that are requested by the cluster members;
  • Consult and identify how the NES CCCM Cluster cluster should facilitate the move towards early recovery and plan an exit strategy for the cluster;
  • Ensure that NGO perspectives and the consensus view of NGO cluster members is represenated within the Humanitarian Country Team and associated documents produced.

2. Capacity Building

  • Carry out capacity mapping of all current and potential NES CCCM Cluster actors – government, national and international humanitarian organizations as well as national institutions and the private sector;
  • Promote and support training of humanitarian personnel and capacity building of humanitarian partners, based on the mapping and understanding of available capacity;
  • Identify learning and training opportunities for NES CCCM Cluster cluster members and work in increase capacity in preparedness and response within the cluster
  • Ensure that cluster participants are aware of relevant policy guidelines, technical standards and relevant commitments that the Government/concerned authorities have undertaken under international human rights law;
  • Promote Protection main-streaming and regard for Do-No-Harm principles into the response of NES CCCM Cluster members. Liaise with the Protection, Child Protection, GBV, mine-action working groups where necessary;
  • Where appropriate, ensure that capacity building of ACTED programme staff occurs in order to ensure on-going sustainability and quality of ACTED’s NES CCCM Cluster response.
  • Take steps to move the NES CCCM Cluster in line with the principles of the Transformative Agenda (e.g. accountability to the affected population, beneficiary participation)

Expected skills and qualifications

  • At least 3 years of experience in project implementation on the field, preferably in an international context;
  • Being a strong team player;
  • Familiarity with the aid system, and ability to understand donor and governmental requirement;
  • Excellent communication and drafting skills;
  • Ability to coordinate and manage staff and project activities;
  • Proven ability to work creatively and independently both in the field and in the office;
  • Ability to organize and plan effectively;
  • Ability to work with culturally diverse groups of people;
  • Ability to travel and work in difficult conditions and under pressure;
  • Fluent English skills required;
  • Knowledge of local language and/or regional experience is an asset.


  • Salary between 2850 and 3050€ monthly (before income tax), depending on the level of education, security level, etc as well as a monthly living allowance of $300
  • Accommodation and food provided in ACTED guesthouse
  • Pension, health insurance, life insurance and repatriation assistance (& unemployment insurance for EU citizens)
  • Flight tickets every 6 months & visa fees covered
  • Contribution to the luggage transportation: up to 100 kgs, depending on the length of the contract
  • R&R every 3 months, flight tickets covered up to $500 and allowance of $200
  • Annual leave of 25 to 43 days per year
  • One week pre-departure training in ACTED HQ, including a 3-days in situ security training
  • Tax advice (free 30-minute call with a tax consultant)
  • Psychological assistance

How to apply

Send your application (resume and cover letter) to [email protected] Ref: CCCM Cluster CC/WOS

Please note that ACTED does not charge any fee at any stage of the recruitment process.