Centre Manager, Temporary Accommodation Centre

Context:

As part of its support to the Government of Belgium, IOM assists with the establishment and management of accommodation centres for persons seeking international protection in Belgium. This support spans from the establishment of accommodation centres where needed to the day-to-day operations of the centre.

Core Functions / Responsibilities: Under the direct supervision of the Programme Manager, the Centre Manager for Accommodation Centres will be, inter-alia, responsible for:

1. Coordinate and supervise field team of the assigned Centre;
2. Accompany Authorities to field visits and represent IOM in coordination with Chief of Mission (CoM), act as a focal point;
3. Act as general point of contact in all matters pertinent to IOM’s intervention on site;
4. Chair the general coordination meetings to ensure quality of activities at the site level;
5. Establish and strengthen coordination with and amongst all site actors and engage in any other site activities and the daily management of the site, in coordination with all stakeholders; ensuring the compliance and alignment with the IOM’s policies and procedures;
6. Alert the site management teams and the respective technical teams when needs and gaps are identified, share recommendations and help expedite actions by relevant actors to address them in due time;
7. Support the site management team in managing information, including data collection on activities and service provision, and information dissemination to beneficiaries, technical working groups and stakeholders, in compliance with IOM Data Protection Principles;
8. Ensure the correct application of the Standard of Procedures (SoPs) among all Teams in the Accommodation Centre;
9. Monitor, by means of coordination mechanisms on site, that actors and community representatives act according to contextualized and harmonized Codes of Conduct and PSEA;
10. Supervise and guide IOM staff in the Accommodation Centre in terms of daily, weekly and monthly reporting’s, trainings and SOP’s implementations;
11. Support engagement of site population in recreational and peaceful coexistence activities;
12. Monitor and ensure that activities, such as food assistance, NFI provision and CBI disbursement is in place according to the schedule and the guidelines of the Centre;
13. Ensure the identification of persons with special needs – vulnerable cases and refer to stakeholders in coordination with Protection and Medical Teams;
14. Coordinate provision of equipment needed on site;
15. Safety and security: In coordination with the Programme Manager, act as the focal point in cases of emergency evacuations, conduct safety audits, monitor the site daily and refer any incident to the competent authorities;
16. Protection mainstreaming: Ensure other stakeholders are able to conduct protection activities (e.g. assistance to identifying specific space for implementation of protection activities) and case management support with identification of vulnerable cases and with organization of referrals to actors on site or specialized services off site;
17. Perform any other duties as may be assigned.

Required Qualifications and Experience Education

• Minimum High School Diploma with five (5) years of work experience;

OR

• University degree from an accredited academic institution with four (4) years of related work experience;
• Master’s degree in above fields will be considered an advantage.

Experience and skills

• Minimum four years of relevant work experience;
• Familiar with direct assistance to migrants and/or refugees;
• Experience in working in a multi-cultural environment;
• Excellent communication and negotiation skills, personal commitment, efficiency and flexibility;
• Ability to work with minimal supervision;
• Excellent level of computer literacy;
• Demonstrated ability to work well under pressure and keep deadlines;
• Strong work ethics and commitment to humanitarian principles;
• Willingness to work under difficult conditions;
• Strong organizational, facilitation, communication, writing and presentations skills;
• Proficient use of commonly used IT equipment and the appropriate software solutions.

Languages

Fluency in English and French/Dutch (oral and written). Working knowledge of Arabic, Pashto and/or Farsi is an advantage.

How to apply

Interested candidates are invited to submit their applications – Questionnaire on Mandatory Requirements (p. 5), CV and Cover Letter – to [email protected] by 17 October 2022 at 23:59 the latest, referring to this advertisement (CFCV 2022-34 Centre Manager).

In order for an application to be considered valid, IOM only accepts applications duly completed. Only shortlisted candidates will be contacted.

Other

Any offer made to the candidate in relation to this Call for CVs is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, and verification of residency, visa and authorizations by the concerned Government, where applicable. As part of the mandatory medical entry on duty clearance, candidates will be requested to provide evidence of vaccination against COVID-19.

This post is subject to local recruitment. Only persons holding a valid residence and work permit for Belgium will be eligible for consideration.