Health Navigator

SCOPE OF WORK

Under the direction of the Health and Education Programs coordinator, the Refugee Health Navigator oversees all refugee health initiatives including navigating the U.S. healthcare system, educating refugees on various healthcare topics and acting as a liaison between the IRC in Missoula and community health partners. In addition, the Refugee Healthcare Navigator will be responsible for facilitating health access for newly resettled refugees and improve refugees’ awareness of and ability to independently access services.

RESPONSIBILITIES

• Implement health programs and coordinate activities for the Refugee Health Promotion Grant under the supervision of the Health Programs Coordinator
• Assist refugees in navigating the U.S. healthcare system and educate refugees about various healthcare topics
• Improve existing relationships and generate new partnerships with local organizations to create a community that is more educated about refugee health and mental health and providing culturally competent care
• Conduct initial health assessments, coordinate health intakes to be completed within 30 days of arrival and coordinate health screening follow up appointments and referrals
• Ensure that refugees in Missoula are able to have their healthcare needs addressed and that families have guidance and support as they work towards long-term health and self-sufficiency
• Complete R&P health related case notes
• Track outcomes, collect and analyze data and comply with the monitoring and reporting to funder
• Participate in program meetings, staff development activities, and general office operations and support
• Transport clients to appointments
• Other related duties as assigned
• Comply with all policies and protocols of the agency

REQUIREMENTS

• Bachelor’s degree in Public Health, Health Promotion or Social Work or equivalent education.
• Minimum 2-4 years of work experience in health care, health education or administration; preferably with diverse/refugee population
• Familiar with Medicaid, US health care system, and refugee health needs/issues
• Excellent verbal and written communication skills in English and demonstrated success working and communicating effectively in a multi-cultural environment and with limited-English speakers
• Demonstrated ability to work independently and as a team member
• Strong computer skill with proficiency in Microsoft Office (Word, Excel, and Outlook); experience working in databases helpful
• Well-organized with proven ability to prioritize duties and manage time effectively
• Commitment to the IRC mission and core values
• Valid driver’s license, current insurance and access to reliable transportation required. Ability to lift 50lbs.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits:

We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.